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Frequently Asked Questions
01
What are the car rental requirements in car hire houston?
- Deposit guarantee: When renting a car in car hire houston, a deposit will be required as a guarantee at the time of pick up. The corresponding amount will be determined by the rental company and will be retained on the credit card registered at the counter.
- Drivers License: You must provide a valid driver’s license.
- Credit Card: The reservation holder must have a valid credit card under his/her name. The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee. The following credit cards are accepted: Visa, MasterCard, Diners, American Express and/or Discover.
- Minimum Age: The main driver must be at least 25 years old.
- Insurance: The rental car must count with insurance at pickup time before it can be released. Should you have your own personal insurance, you must verify with your insurance provider if the coverage can be extended to the rental. In case you do not have personal insurance, some rental companies offer the option to acquire this service directly at the counter for an additional cost. This option is subject to availability depending on the rental agency, rental location and car category.
02
¿Can I place the deposit guarantee on my debit card, prepaid card or cash on my car rental car hire houston?
Unfortunately no. When renting a car in car hire houston, the reservation holder must have a valid credit card under his/her name. The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee. The following credit cards are accepted: Visa, MasterCard, Diners, American Express and/or Discover.
03
What is the deposit amount required by the car rental Company in car hire houston?
The deposit amount on a car rental car hire houston may vary depending on the season, itinerary, and car category. This amount will be confirmed by the rental company at the time of pick up. The reservation holder must have a valid credit card under his/her name. The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee.
The deposit on the credit card will be released upon the return of the car. However, the funds may take up to 15 business days before they can be reflected on the account.
The deposit on the credit card will be released upon the return of the car. However, the funds may take up to 15 business days before they can be reflected on the account.
04
May I use a friend’s or relative’s credit card to pay for the deposit guarantee on my car rental car hire houston?
When renting a car in car hire houston, the credit card must be under the reservation holder’s name. Therefore, a friend’s or relative’s credit card may not be used for this purpose.
05
¿Can I place the deposit guarantee on my debit card, prepaid card or cash on a car rental car hire houston?
Unfortunately No. On a car rental car hire houston, the reservation holder must have a valid credit card under his/her name. The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee. The following credit cards are accepted: Visa, MasterCard, Diners, American Express and/or Discover.
06
Can I use my personal insurance coverage on a car rental car hire houston?
A car rental in car hire houston must count with insurance at pickup time before it can be released. Should you have your own personal insurance, you must verify with your insurance provider if the coverage can be extended to the rental. In case you do not have personal insurance, some rental companies offer the option to acquire this service directly at the counter for an additional cost. This option is subject to availability depending on the rental agency, rental location and car category.
07
Are all taxes and fees included in my car rental car hire houston reservation?
When renting a car in car hire houston through Miles Car Rental, your reservation will include all taxes and fees. Please keep in mind that some taxes and fees must be paid directly at the counter.
08
Which rental companies are located inside and outside of the airport?
We have over 12,000 locations throughout the country, some of which are located at airports as well as at other locations throughout the city. For additional information, please visit our location section by clicking on the following link: Locations.
09
Do all car rental companies in car hire houston offer a shuttle service?
Not all rental companies offer a shuttle service when renting a car in car hire houston. Please contact our Customer Service Department to verify if this service is available at your location.
10
Can I car hire houston if I am under 25 years of age?
Yes, most rental companies allow renters between the ages of 21-24 under the following car categories: Economy, Compact, Standard, Mid-Size, Full-Size and Mid-Size SUV. This option is not included in our rate and it has an additional cost which must be paid directly at the counter.
Please note that in some states such as New York and Michigan renters of age 18 and over will be able to rent by paying an additional fee.
11
How can I cancel or modify my car rental car hire houston reservation?
You may cancel your car rental car hire houston reservation using the following link: Cancel my Reservation.
To modify your reservation for free, please contact our Customer Service Department.
To modify your reservation for free, please contact our Customer Service Department.
12
What is the cancellation policy on my car rental car hire houston?
A cancellation fee of 18% over the prepaid value will apply. Some rental companies manage different cancellation policies such as:
Sixt: Will charge 100% of the prepaid value in case the reservation is cancelled or modified without a minimum anticipation of 24 hours before the pick up time registered on the reservation. This penalty will also apply in case the reservation is not used (No Show).
Alamo, National & Enterprise: Will charge 100% of the prepaid value in case the reservation is cancelled or modified without a minimum anticipation of 1 hour before the pick up time registered on the reservation. This penalty will also apply in case the reservation is not used (No Show).
You will be able to verify the corresponding cancellation policy on our website before finalizing your reservation.
Rent a Car in Houston, Texas
A Houston car hire service can be the simplest and fastest solution to your transportation needs. While many people think of renting a car only when they are visiting a city for a short while, there can be numerous other reasons why you might consider renting a car. For instance, if your regular vehicle is in the shop for repairs, you may consider renting a vehicle in the interim to ensure you do not have to rely on friends and family or public transportation to get to and from school or work during this time.
In some cases, a Houston car hire service can be beneficial when you simply need a great car to drive around for a short period of time. For example, perhaps you have family and friends coming into town for a visit and you need more space than your regular vehicle provides. In this case, renting a van or an SUV could be a great option that will ensure everyone in your group is comfortably accommodated.
Many people also consider renting a car when they need to impress a customer or client. This could be particularly important if you are meeting with a client or a client is coming into Houston for a few days and you need to show them the city. Renting an automobile in such situations can prove to be a wise investment in the future of your career or business.
There are numerous car rental agencies located throughout Houston, so it is important to know what to look for. Budget is important to many people, but keep in mind that the agency offering the lowest price may not be the best car rental agency to consider. You should also consider the reputation of the company. How long have they been in business? Are they listed with the Better Business Bureau? Are they known for providing good customer service?
You should also consider the selection of vehicles available in that company’s fleet. If you are interested in renting a specific type of vehicle, this can be quite important. Not all car rental companies offer luxury cars or exotic cars in-stock for rent, so always make a point of asking when you are shopping for car rental companies.
Finally, consider whether the company offers any value-added services, such as free pick-up service or drop-off service, GPS-installed vehicles, roadside assistance, etc. Do not assume that all companies offer such services, as that is not the case.
