Select Currency of Preference
LANGUAGE & COUNTRY
Renting cars in Latin America for over 10 years

Cancellation Policy

MILES CAR RENTAL LLC

Please be advised that a penalty of 18% will apply if you cancel your reservation or if you do not use the rental (No Show)

This penalty will also take effect in case the primary renter does not meet the following rental requirements at pick-up time:

  • Valid Driver’s License with an expedition date greater than a year, must be under the reservation holder’s name (International Driver’s Permit where requested).
  • Credit Card under the reservation holder’s name with sufficient funds to cover the guarantee deposit.
  • Passport
  • Flight Tickets (Round-trip).
  • Minimum Age: The reservation holder (Main Driver) and any additional drivers included on the rental must be at least 25 years old.
    Some rental agencies allow underage drivers (Under 25) by accepting an underage surcharge which must be paid directly at the counter.

EUROPCAR RENT A CAR

1. You may cancel your booking free of charge 48 hours prior to the pick-up time registered on your reservation.

2. If you cancel your booking without a minimum anticipation of 48 hours prior to the pick-up time registered on your reservation, a penalty of 18% will be applied over the prepaid value. This penalty will also apply in case the booking is not used or if the rental requirements are not met at the counter.

Please be advised that the following rental requirements must be under the reservation holder’s name:

  • Credit card with sufficient funds to cover the deposit guarantee
  • Valid driver’s license with an expedition date greater than a year
  • The main driver must be at least 25 years old
  • Valid Passport
  • Roundtrip airline and/or cruise tickets

BUCHBINDER RENT A CAR

Please be advised that some Buchbinder Rent a Car Rates apply different cancellation policies, for example:

  • In case the reservation is not used and the cancellation is requested after the pick-up date registered in our system, a penalty of 95 EUROS will apply. If the total amount of the reservation is less than the amount of the cancellation penalty, no refund will be processed.
  • If the reservation is cancelled within a period of 48 hours prior to the pick-up date registered on the reservation, a penalty of 50 EUROS will apply. In case the total amount of the reservation is less than the amount of the cancellation policy, no refund will be processed.

GLOBAL RENT A CAR

Please be advised that some Global Rent a Car Rates apply different cancellation policies, for example:

  • In case the reservation is not used and the cancellation is requested after the pick-up date registered in our system, a penalty of 95 EUROS will apply. If the total amount of the reservation is less than the amount of the cancellation penalty, no refund will be processed.
  • If the reservation is cancelled within a period of 48 hours prior to the pick-up date registered on the reservation, a penalty of 50 EUROS will apply. In case the total amount of the reservation is less than the amount of the cancellation policy, no refund will be processed.

GUERIN RENT A CAR

Please be advised that some Guerin Rent a Car Rates apply different cancellation policies, for example:

  • In case the reservation is not used and the cancellation is requested after the pick-up date registered in our system, a penalty of 50% will apply.
  • If the reservation is cancelled within a period of 48 hours prior to the pick-up date registered on the reservation, a penalty of 10 EUROS will apply. In case the total amount of the reservation is less than the amount of the cancellation policy, no refund will be processed.

SURPRICE RENT A CAR

Please be advised that some Surprice Rent a Car Rates apply different cancellation policies, for example:

  • In case the reservation is not used and the cancellation is requested after the pick-up date registered in our system, a penalty of 95 EUROS will apply. If the total amount of the reservation is less than the amount of the cancellation penalty, no refund will be processed.
  • If the reservation is cancelled within a period of 48 hours prior to the pick-up date registered on the reservation, a penalty of 50 EUROS will apply. In case the total amount of the reservation is less than the amount of the cancellation policy, no refund will be processed.

GREEN MOTION RENT A CAR

1. You may cancel your booking free of charge 48 hours prior to the pick-up time registered on your reservation.

2. If you cancel your booking without a minimum anticipation of 48 hours prior to the pick-up time registered on your reservation, a penalty of 18% will be applied over the prepaid value. This penalty will also apply in case the booking is not used or if the rental requirements are not met at the counter.

Please be advised that the following rental requirements must be under the reservation holder’s name:

  • Credit card with sufficient funds to cover the deposit guarantee
  • Valid driver’s license with an expedition date greater than a year
  • The main driver must be at least 25 years old
  • Valid Passport
  • Roundtrip airline and/or cruise tickets

EASIRENT RENT A CAR

Please be advised that some Easirent Rent a Car Rates apply different cancellation policies, for example:

  • In case the reservation is not used and the cancellation is requested after the pick-up date registered in our system, a penalty of 95 EUROS will apply. If the total amount of the reservation is less than the amount of the cancellation penalty, no refund will be processed.
  • If the reservation is cancelled within a period of 48 hours prior to the pick-up date registered on the reservation, a penalty of 50 EUROS will apply. In case the total amount of the reservation is less than the amount of the cancellation policy, no refund will be processed.

INTERRENT RENT A CAR

Please be advised that some InterRent Rent a Car Rates apply different cancellation policies, for example:

  • In case the reservation is not used and the cancellation is requested after the pick-up date registered in our system, a penalty of 95 EUROS will apply. If the total amount of the reservation is less than the amount of the cancellation penalty, no refund will be processed.
  • If the reservation is cancelled within a period of 48 hours prior to the pick-up date registered on the reservation, a penalty of 50 EUROS will apply. In case the total amount of the reservation is less than the amount of the cancellation policy, no refund will be processed.

AUTOVIA RENT A CAR

Please be advised that some Autovia Rent A Car Rates will apply different cancellation policies, for example:

  • In case the reservation is not used and the cancellation is requested after the pick-up date registered in our system, a penalty of 95 EUROS will apply. If the total amount of the reservation is less than the amount of the cancellation penalty, no refund will be processed.
  • If the reservation is cancelled within a period of 48 hours prior to the pick-up date registered on the reservation, a penalty of 50 EUROS will apply. In case the total amount of the reservation is less than the amount of the cancellation policy, no refund will be processed.

ECOVIA RENT A CAR

Please be advised that some Ecovia Rent A Car Rates will apply different cancellation policies, for example:

  • In case the reservation is not used and the cancellation is requested after the pick-up date registered in our system, a penalty of 95 EUROS will apply. If the total amount of the reservation is less than the amount of the cancellation penalty, no refund will be processed.
  • If the reservation is cancelled within a period of 48 hours prior to the pick-up date registered on the reservation, a penalty of 50 EUROS will apply. In case the total amount of the reservation is less than the amount of the cancellation policy, no refund will be processed.

SICILY BY CAR

Please be advised that some Sicily By Car Rates will apply different cancellation policies, for example:

  • In case the reservation is not used and the cancellation is requested after the pick-up date registered in our system, a penalty of 95 EUROS will apply. If the total amount of the reservation is less than the amount of the cancellation penalty, no refund will be processed.
  • If the reservation is cancelled within a period of 48 hours prior to the pick-up date registered on the reservation, a penalty of 50 EUROS will apply. In case the total amount of the reservation is less than the amount of the cancellation policy, no refund will be processed.

RECORDGO RENT A CAR

Please be advised that some RecordGo Rent A Car will apply different cancellation policies, for example:

  • In case the reservation is not used and the cancellation is requested after the pick-up date registered in our system, a penalty of 95 EUROS will apply. If the total amount of the reservation is less than the amount of the cancellation penalty, no refund will be processed.
  • If the reservation is cancelled within a period of 48 hours prior to the pick-up date registered on the reservation, a penalty of 50 EUROS will apply. In case the total amount of the reservation is less than the amount of the cancellation policy, no refund will be processed.

OLÉ RENT CAR

Please be advised that some Olé Car Rates will apply different cancellation policies, for example:

  • In case the reservation is not used and the cancellation is requested after the pick-up date registered in our system, a penalty of 95 EUROS will apply. If the total amount of the reservation is less than the amount of the cancellation penalty, no refund will be processed.
  • If the reservation is cancelled within a period of 48 hours prior to the pick-up date registered on the reservation, a penalty of 50 EUROS will apply. In case the total amount of the reservation is less than the amount of the cancellation policy, no refund will be processed

ACE RENT A CAR

1. You may cancel your booking free of charge 48 hours prior to the pick-up time registered on your reservation.

2. If you cancel your booking without a minimum anticipation of 48 hours prior to the pick-up time registered on your reservation, a penalty of 18% will be applied over the prepaid value. This penalty will also apply in case the booking is not used or if the rental requirements are not met at the counter.

Please be advised that the following rental requirements must be under the reservation holder’s name:

  • Credit card with sufficient funds to cover the deposit guarantee
  • Valid driver’s license with an expedition date greater than a year
  • The main driver must be at least 25 years old
  • Valid Passport
  • Roundtrip airline and/or cruise tickets

ALAMO

1. You may cancel your booking free of charge 48 hours prior to the pick-up time registered on your reservation.

2. If you cancel your booking without a minimum anticipation of 48 hours prior to the pick-up time registered on your reservation, a penalty of 18% will be applied over the prepaid value. This penalty will also apply in case the booking is not used or if the rental requirements are not met at the counter.

3. If the booking is cancelled or modified without a minimum anticipation of 60 minutes prior to the pick-up time registered on the reservation, a penalty of 100% will be applied over the prepaid value. This penalty will also apply in case the booking is not used or if the rental requirements are not met at the counter.

Please be advised that the following rental requirements must be under the reservation holder’s name:

  • Credit card with sufficient funds to cover the deposit guarantee
  • Valid driver’s license with an expedition date greater than a year
  • The main driver must be at least 25 years old
  • Valid Passport
  • Roundtrip airline and/or cruise tickets

ENTERPRISE

1. You may cancel your booking free of charge 48 hours prior to the pick-up time registered on your reservation.

2. If you cancel your booking without a minimum anticipation of 48 hours prior to the pick-up time registered on your reservation, a penalty of 18% will be applied over the prepaid value. This penalty will also apply in case the booking is not used or if the rental requirements are not met at the counter.

3. If the booking is cancelled or modified without a minimum anticipation of 60 minutes prior to the pick-up time registered on the reservation, a penalty of 100% will be applied over the prepaid value. This penalty will also apply in case the booking is not used or if the rental requirements are not met at the counter.

Please be advised that the following rental requirements must be under the reservation holder’s name:

  • Credit card with sufficient funds to cover the deposit guarantee
  • Valid driver’s license with an expedition date greater than a year
  • The main driver must be at least 25 years old
  • Valid Passport
  • Roundtrip airline and/or cruise tickets

SIXT

1. If you cancel your booking with an anticipation of more than 24 hours prior to the pick-up time registered on your reservation, a penalty of 18% will be applied over the prepaid value.

2. If the booking is cancelled or modified without a minimum anticipation of 24 hours prior to the pick-up time registered on the reservation, a penalty of 100% will be applied over the prepaid value. This penalty will also apply in case the booking is not used or if the rental requirements are not met at the counter.

Please be advised that the following rental requirements must be under the reservation holder’s name:

  • Credit card with sufficient funds to cover the deposit guarantee
  • Valid driver’s license with an expedition date greater than a year
  • The main driver must be at least 25 years old
  • Valid Passport
  • Roundtrip airline and/or cruise tickets

NATIONAL

1. You may cancel your booking free of charge 48 hours prior to the pick-up time registered on your reservation.

2. If you cancel your booking without a minimum anticipation of 48 hours prior to the pick-up time registered on your reservation, a penalty of 18% will be applied over the prepaid value. This penalty will also apply in case the booking is not used or if the rental requirements are not met at the counter.

3. If the booking is cancelled or modified without a minimum anticipation of 60 minutes prior to the pick-up time registered on the reservation, a penalty of 100% will be applied over the prepaid value. This penalty will also apply in case the booking is not used or if the rental requirements are not met at the counter.

Please be advised that the following rental requirements must be under the reservation holder’s name:

  • Credit card with sufficient funds to cover the deposit guarantee
  • Valid driver’s license with an expedition date greater than a year
  • The main driver must be at least 25 years old
  • Valid Passport
  • Roundtrip airline and/or cruise tickets

MILES CAR RENTAL LLC

Please be advised that a penalty of 18% will apply if you cancel your reservation or if you do not use the rental (No Show)

This penalty will also take effect in case the primary renter does not meet the following rental requirements at pick-up time:

  • Valid Driver’s License with an expedition date greater than a year, must be under the reservation holder’s name (International Driver’s Permit where requested).
  • Credit Card under the reservation holder’s name with sufficient funds to cover the guarantee deposit.
  • Passport
  • Flight Tickets (Round-trip).
  • Minimum Age: The reservation holder (Main Driver) and any additional drivers included on the rental must be at least 25 years old.
    Some rental agencies allow underage drivers (Under 25) by accepting an underage surcharge which must be paid directly at the counter.

MILES CAR RENTAL LLC

Please be advised that a penalty of 18% will apply if you cancel your reservation or if you do not use the rental (No Show)

This penalty will also take effect in case the primary renter does not meet the following rental requirements at pick-up time:

  • Valid Driver’s License with an expedition date greater than a year, must be under the reservation holder’s name (International Driver’s Permit where requested).
  • Credit Card under the reservation holder’s name with sufficient funds to cover the guarantee deposit.
  • Passport
  • Flight Tickets (Round-trip).
  • Minimum Age: The reservation holder (Main Driver) and any additional drivers included on the rental must be at least 25 years old.
    Some rental agencies allow underage drivers (Under 25) by accepting an underage surcharge which must be paid directly at the counter.

ENTERPRISE

Please note Enterprise Rent a Car has the following cancellation policies: 

  •  If a reservation is cancelled within 60 minutes of vehicle pick up, 100% of your prepaid total will be charged.
  • If a reservation is cancelled more than 60 minutes prior to vehicle pick up, only 18% of your prepaid total will be charged.
  • If a customer does not pick up their rental and does not cancel their reservation, the full amount of the reservation will be processed.In case the primary renter does not meet the following rental requirements at pick-up time, a penalty of 100% will apply:

In case the primary renter does not meet the following rental requirements at pick-up time, a penalty of 100% will apply:

  • Valid Driver’s License with an issue date of over a year and name to match that of the reservation (International Driver’s License might be required).
  • Credit Card that matches the name on the reservation and with enough credit limit to cover the cost of the deposit.
  • Minimum Age: The reservation holder (Main Driver) and any additional drivers included on the rental must be at least 25 years old.
    Some rental agencies allow underage drivers (Under 25) by accepting an underage surcharge which must be paid directly at the counter.
  • Valid Passport
  • Proof of Arrival and Return Flights.

EASIRENT

• A penalty of 18% will apply if you cancel your reservation before the pick up date.
• A penalty of 100% will apply in case the reservation holder does not meet the rental requirements at pick up time and therefore becomes ineligible for the rental.

The rental requirements are the following:

  • Deposit guarantee: A deposit will be required as a guarantee at the time of pick up. The corresponding amount will be determined by the rental company and will be retained on the credit card registered at the counter.
  • Driver’s license: You must provide a valid driver’s license.
  • Credit card: The reservation holder must have a valid credit card under his/her name. The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee. The following credit cards are accepted: Visa, MasterCard, Diners, American Express and/or Discover.
  • Minimum Age: The reservation holder (Main Driver) and any additional drivers included on the rental must be at least 25 years old.
    Some rental agencies allow underage drivers (Under 25) by accepting an underage surcharge which must be paid directly at the counter.
  • Insurance: The rental vehicle must count with insurance at pickup time before it can be released. Should you have your own personal insurance, you must verify with your insurance provider if the coverage can be extended to the rental. In case you do not have personal insurance, some rental companies offer the option to acquire this service directly at the counter for an additional cost. This option is subject to availability depending on the rental agency, rental location and vehicle category.

• A penalty of 100% will apply in case the reservation is not used (No Show).

ACE

Cancellation policies will not apply to pay on arrival bookings. Should you need to request a modification or cancellation, you may do so at any time without incurring any penalty charges.

Please be advised that the following rental requirements must be under the reservation holder’s name:

  • Credit card with sufficient funds to cover the deposit guarantee
  • Valid driver’s license with an expedition date greater than a year
  • The main driver must be at least 25 years old
  • Insurance: The rental vehicle must count with insurance at pick-up time before it can be released. Should you have your own personal insurance, you must verify with your insurance provider if the coverage can be extended to the rental. In case you do not have personal insurance, some rental companies offer the option to acquire this service directly at the counter for an additional cost. This option is subject to availability depending on the rental agency, rental location and vehicle category.

MILES CAR RENTAL LLC

Please be advised that a penalty of 18% will apply if you cancel your reservation or if you do not use the rental (No Show)

This penalty will also take effect in case the primary renter does not meet the following rental requirements at pick-up time:

  • Valid Driver’s License with an expedition date greater than a year, must be under the reservation holder’s name (International Driver’s Permit where requested).
  • Credit Card under the reservation holder’s name with sufficient funds to cover the guarantee deposit.
  • Passport
  • Flight Tickets (Round-trip).
  • Minimum Age: The reservation holder (Main Driver) and any additional drivers included on the rental must be at least 25 years old.
    Some rental agencies allow underage drivers (Under 25) by accepting an underage surcharge which must be paid directly at the counter.

ALAMO

Cancellation policies will not apply to pay on arrival bookings. Should you need to request a modification or cancellation, you may do so at any time without incurring any penalty charges.

Please be advised that the following rental requirements must be under the reservation holder’s name:

  • Credit card with sufficient funds to cover the deposit guarantee
  • Valid driver’s license with an expedition date greater than a year
  • The main driver must be at least 25 years old
  • Insurance: The rental vehicle must count with insurance at pick-up time before it can be released. Should you have your own personal insurance, you must verify with your insurance provider if the coverage can be extended to the rental. In case you do not have personal insurance, some rental companies offer the option to acquire this service directly at the counter for an additional cost. This option is subject to availability depending on the rental agency, rental location and vehicle category.

NATIONAL

Cancellation policies will not apply to pay on arrival bookings. Should you need to request a modification or cancellation, you may do so at any time without incurring any penalty charges.

Please be advised that the following rental requirements must be under the reservation holder’s name:

  • Credit card with sufficient funds to cover the deposit guarantee
  • Valid driver’s license with an expedition date greater than a year
  • The main driver must be at least 25 years old
  • Insurance: The rental vehicle must count with insurance at pick-up time before it can be released. Should you have your own personal insurance, you must verify with your insurance provider if the coverage can be extended to the rental. In case you do not have personal insurance, some rental companies offer the option to acquire this service directly at the counter for an additional cost. This option is subject to availability depending on the rental agency, rental location and vehicle category.

ENTERPRISE

Cancellation policies will not apply to pay on arrival bookings. Should you need to request a modification or cancellation, you may do so at any time without incurring any penalty charges.

Please be advised that the following rental requirements must be under the reservation holder’s name:

  • Credit card with sufficient funds to cover the deposit guarantee
  • Valid driver’s license with an expedition date greater than a year
  • The main driver must be at least 25 years old
  • Insurance: The rental vehicle must count with insurance at pick-up time before it can be released. Should you have your own personal insurance, you must verify with your insurance provider if the coverage can be extended to the rental. In case you do not have personal insurance, some rental companies offer the option to acquire this service directly at the counter for an additional cost. This option is subject to availability depending on the rental agency, rental location and vehicle category.

DOLLAR

Cancellation policies will not apply to pay on arrival bookings. Should you need to request a modification or cancellation, you may do so at any time without incurring any penalty charges.

Please be advised that the following rental requirements must be under the reservation holder’s name:

  • Credit card with sufficient funds to cover the deposit guarantee
  • Valid driver’s license with an expedition date greater than a year
  • The main driver must be at least 25 years old
  • Insurance: The rental vehicle must count with insurance at pick-up time before it can be released. Should you have your own personal insurance, you must verify with your insurance provider if the coverage can be extended to the rental. In case you do not have personal insurance, some rental companies offer the option to acquire this service directly at the counter for an additional cost. This option is subject to availability depending on the rental agency, rental location and vehicle category.

AVIS

Cancellation policies will not apply to pay on arrival bookings. Should you need to request a modification or cancellation, you may do so at any time without incurring any penalty charges.

Please be advised that the following rental requirements must be under the reservation holder’s name:

  • Credit card with sufficient funds to cover the deposit guarantee
  • Valid driver’s license with an expedition date greater than a year
  • The main driver must be at least 25 years old
  • Insurance: The rental vehicle must count with insurance at pick-up time before it can be released. Should you have your own personal insurance, you must verify with your insurance provider if the coverage can be extended to the rental. In case you do not have personal insurance, some rental companies offer the option to acquire this service directly at the counter for an additional cost. This option is subject to availability depending on the rental agency, rental location and vehicle category.

BUDGET

Cancellation policies will not apply to pay on arrival bookings. Should you need to request a modification or cancellation, you may do so at any time without incurring any penalty charges.

Please be advised that the following rental requirements must be under the reservation holder’s name:

  • Credit card with sufficient funds to cover the deposit guarantee
  • Valid driver’s license with an expedition date greater than a year
  • The main driver must be at least 25 years old
  • Insurance: The rental vehicle must count with insurance at pick-up time before it can be released. Should you have your own personal insurance, you must verify with your insurance provider if the coverage can be extended to the rental. In case you do not have personal insurance, some rental companies offer the option to acquire this service directly at the counter for an additional cost. This option is subject to availability depending on the rental agency, rental location and vehicle category.

PAYLESS

Cancellation policies will not apply to pay on arrival bookings. Should you need to request a modification or cancellation, you may do so at any time without incurring any penalty charges.

Please be advised that the following rental requirements must be under the reservation holder’s name:

  • Credit card with sufficient funds to cover the deposit guarantee
  • Valid driver’s license with an expedition date greater than a year
  • The main driver must be at least 25 years old
  • Insurance: The rental vehicle must count with insurance at pick-up time before it can be released. Should you have your own personal insurance, you must verify with your insurance provider if the coverage can be extended to the rental. In case you do not have personal insurance, some rental companies offer the option to acquire this service directly at the counter for an additional cost. This option is subject to availability depending on the rental agency, rental location and vehicle category.

HERTZ

Cancellation policies will not apply to pay on arrival bookings. Should you need to request a modification or cancellation, you may do so at any time without incurring any penalty charges.

Please be advised that the following rental requirements must be under the reservation holder’s name:

  • Credit card with sufficient funds to cover the deposit guarantee
  • Valid driver’s license with an expedition date greater than a year
  • The main driver must be at least 25 years old
  • Insurance: The rental vehicle must count with insurance at pick-up time before it can be released. Should you have your own personal insurance, you must verify with your insurance provider if the coverage can be extended to the rental. In case you do not have personal insurance, some rental companies offer the option to acquire this service directly at the counter for an additional cost. This option is subject to availability depending on the rental agency, rental location and vehicle category.

SIXT

Cancellation policies will not apply to pay on arrival bookings. Should you need to request a modification or cancellation, you may do so at any time without incurring any penalty charges.

Please be advised that the following rental requirements must be under the reservation holder’s name:

  • Credit card with sufficient funds to cover the deposit guarantee
  • Valid driver’s license with an expedition date greater than a year
  • The main driver must be at least 25 years old
  • Insurance: The rental vehicle must count with insurance at pick-up time before it can be released. Should you have your own personal insurance, you must verify with your insurance provider if the coverage can be extended to the rental. In case you do not have personal insurance, some rental companies offer the option to acquire this service directly at the counter for an additional cost. This option is subject to availability depending on the rental agency, rental location and vehicle category.

THRIFTY

Cancellation policies will not apply to pay on arrival bookings. Should you need to request a modification or cancellation, you may do so at any time without incurring any penalty charges.

Please be advised that the following rental requirements must be under the reservation holder’s name:

  • Credit card with sufficient funds to cover the deposit guarantee
  • Valid driver’s license with an expedition date greater than a year
  • The main driver must be at least 25 years old
  • Insurance: The rental vehicle must count with insurance at pick-up time before it can be released. Should you have your own personal insurance, you must verify with your insurance provider if the coverage can be extended to the rental. In case you do not have personal insurance, some rental companies offer the option to acquire this service directly at the counter for an additional cost. This option is subject to availability depending on the rental agency, rental location and vehicle category.

GREEN MOTION

Cancellation policies will not apply to pay on arrival bookings. Should you need to request a modification or cancellation, you may do so at any time without incurring any penalty charges.

Please be advised that the following rental requirements must be under the reservation holder’s name:

  • Credit card with sufficient funds to cover the deposit guarantee
  • Valid driver’s license with an expedition date greater than a year
  • The main driver must be at least 25 years old
  • Insurance: The rental vehicle must count with insurance at pick-up time before it can be released. Should you have your own personal insurance, you must verify with your insurance provider if the coverage can be extended to the rental. In case you do not have personal insurance, some rental companies offer the option to acquire this service directly at the counter for an additional cost. This option is subject to availability depending on the rental agency, rental location and vehicle category.

AVIS

1. You may cancel your booking free of charge 48 hours prior to the pick-up time registered on your reservation.

2. If you cancel your booking without a minimum anticipation of 48 hours prior to the pick-up time registered on your reservation, a penalty of 18% will be applied over the prepaid value. This penalty will also apply in case the booking is not used or if the rental requirements are not met at the counter.

Please be advised that the following rental requirements must be under the reservation holder’s name:

  • Credit card with sufficient funds to cover the deposit guarantee
  • Valid driver’s license with an expedition date greater than a year
  • The main driver must be at least 25 years old
  • Valid Passport
  • Roundtrip airline and/or cruise tickets

BUDGET

1. You may cancel your booking free of charge 48 hours prior to the pick-up time registered on your reservation.

2. If you cancel your booking without a minimum anticipation of 48 hours prior to the pick-up time registered on your reservation, a penalty of 18% will be applied over the prepaid value. This penalty will also apply in case the booking is not used or if the rental requirements are not met at the counter.

Please be advised that the following rental requirements must be under the reservation holder’s name:

  • Credit card with sufficient funds to cover the deposit guarantee
  • Valid driver’s license with an expedition date greater than a year
  • The main driver must be at least 25 years old
  • Valid Passport
  • Roundtrip airline and/or cruise tickets

PAYLESS

1. You may cancel your booking free of charge 48 hours prior to the pick-up time registered on your reservation.

2. If you cancel your booking without a minimum anticipation of 48 hours prior to the pick-up time registered on your reservation, a penalty of 18% will be applied over the prepaid value. This penalty will also apply in case the booking is not used or if the rental requirements are not met at the counter.

Please be advised that the following rental requirements must be under the reservation holder’s name:

  • Credit card with sufficient funds to cover the deposit guarantee
  • Valid driver’s license with an expedition date greater than a year
  • The main driver must be at least 25 years old
  • Valid Passport
  • Roundtrip airline and/or cruise tickets

HERTZ

1. You may cancel your booking free of charge 48 hours prior to the pick-up time registered on your reservation.

2. If you cancel your booking without a minimum anticipation of 48 hours prior to the pick-up time registered on your reservation, a penalty of 18% will be applied over the prepaid value. This penalty will also apply in case the booking is not used or if the rental requirements are not met at the counter.

Please be advised that the following rental requirements must be under the reservation holder’s name:

  • Credit card with sufficient funds to cover the deposit guarantee
  • Valid driver’s license with an expedition date greater than a year
  • The main driver must be at least 25 years old
  • Valid Passport
  • Roundtrip airline and/or cruise tickets

DOLLAR

1. You may cancel your booking free of charge 48 hours prior to the pick-up time registered on your reservation.

2. If you cancel your booking without a minimum anticipation of 48 hours prior to the pick-up time registered on your reservation, a penalty of 18% will be applied over the prepaid value. This penalty will also apply in case the booking is not used or if the rental requirements are not met at the counter.

Please be advised that the following rental requirements must be under the reservation holder’s name:

  • Credit card with sufficient funds to cover the deposit guarantee
  • Valid driver’s license with an expedition date greater than a year
  • The main driver must be at least 25 years old
  • Valid Passport
  • Roundtrip airline and/or cruise tickets

THRIFTY

1. You may cancel your booking free of charge 48 hours prior to the pick-up time registered on your reservation.

2. If you cancel your booking without a minimum anticipation of 48 hours prior to the pick-up time registered on your reservation, a penalty of 18% will be applied over the prepaid value. This penalty will also apply in case the booking is not used or if the rental requirements are not met at the counter.

Please be advised that the following rental requirements must be under the reservation holder’s name:

  • Credit card with sufficient funds to cover the deposit guarantee
  • Valid driver’s license with an expedition date greater than a year
  • The main driver must be at least 25 years old
  • Valid Passport
  • Roundtrip airline and/or cruise tickets

FOX RENT A CAR

1. You may cancel your booking free of charge 48 hours prior to the pick-up time registered on your reservation.

2. If you cancel your booking without a minimum anticipation of 48 hours prior to the pick-up time registered on your reservation, a penalty of 18% will be applied over the prepaid value. This penalty will also apply in case the booking is not used or if the rental requirements are not met at the counter.

Please be advised that the following rental requirements must be under the reservation holder’s name:

  • Credit card with sufficient funds to cover the deposit guarantee
  • Valid driver’s license with an expedition date greater than a year
  • The main driver must be at least 25 years old
  • Valid Passport
  • Roundtrip airline and/or cruise tickets

FOX RENT A CAR

1. You may cancel your booking free of charge 48 hours prior to the pick-up time registered on your reservation.

2. If you cancel your booking without a minimum anticipation of 48 hours prior to the pick-up time registered on your reservation, a penalty of 18% will be applied over the prepaid value. This penalty will also apply in case the booking is not used or if the rental requirements are not met at the counter.

Please be advised that the following rental requirements must be under the reservation holder’s name:

  • Credit card with sufficient funds to cover the deposit guarantee
  • Valid driver’s license with an expedition date greater than a year
  • The main driver must be at least 25 years old
  • Insurance: The rental vehicle must count with insurance at pick-up time before it can be released. Should you have your own personal insurance, you must verify with your insurance provider if the coverage can be extended to the rental. In case you do not have personal insurance, some rental companies offer the option to acquire this service directly at the counter for an additional cost. This option is subject to availability depending on the rental agency, rental location and vehicle category.
Regardless of the reason why the Booking is being cancelled, the corresponding cancellation policy will apply.
Need help?
0
avatar
Emma (Chatbot - Beta)
We're Online
Close

Dear Customer

At this moment none of our Sales Associates are available. Please provide us with the following contact information and one of our associates will reach you as soon as possible.

We invite you to visit our Frequently Asked Questions section and resolve all your inquiries regarding your rental.

CONTACT ME

Thank you for choosing Miles Car Rental.

Thank you, one of our sales associates will reach you as soon as possible.
The agent is typing
Type your message here
Trustpilot
Close

Free Travel Insurance
Close
Exclusive at Miles Car Rental! Take advantage of our free Travel Insurance.
Included in all bookings processed today.
  • Medical Assistance for Accident, by Event - limit USD 100.000
  • Includes Medical Assistance for Coronavirus.
  • Life Insurance in case of an Accident - limit USD 25.000
  • Legal Assistance in case of a Traffic Accident - limit USD 2.000
  • Cancellation Coverage (Any Cause) - limit USD 1.000
  • Compensation for Luggage Lost by Airline - limit USD 1.000
  • Prescription Medications - limit USD 500
  • Delayed Flight Expenses - limit USD 100 (6 hrs.)
*Travel insurance covers up to 5 passengers of the rental.
Mobile
Please Rotate your Device
!function(a,b,c,d,e,f,g,h){a.RaygunObject=e,a[e]=a[e]||function(){ (a[e].o=a[e].o||[]).push(arguments)},f=b.createElement(c),g=b.getElementsByTagName(c)[0], f.async=1,f.src=d,g.parentNode.insertBefore(f,g),h=a.onerror,a.onerror=function(b,c,d,f,g){ h&&h(b,c,d,f,g),g||(g=new Error(b)),a[e].q=a[e].q||[],a[e].q.push({ e:g})}}(window,document,"script","//cdn.raygun.io/raygun4js/raygun.min.js","rg4js"); rg4js('apiKey', 'kKccCbMD6bGwWCJjRxMPsw'); rg4js('enableCrashReporting', true);